Terms and conditions

Terms and Conditions

GENERAL INFORMATIONS

These General Terms and Conditions of Sale have as their object the purchase of footwear and clothing products carried out remotely by means of a telematic network on the site www.comembreisd.com, belonging to M.B. Rappresentanze srl srl Via Venezia 23, 37060 Gazzo Veronese (VR). Each purchase transaction will be governed by the provisions of the Legislative Decree 185/99, Legislative Decree 206/05; the information directed to the conclusion of the contract will be subject to art. 12 of the Legislative Decree 70/03 and, as regards the protection of confidentiality, will be subjected to the regulations of Legislative Decree 196/03.

CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL SALES CONDITIONS

The product sales contracts on the www.comembreisd.com site are deemed to be concluded at the time the purchase order made by the customer to M.B. Rappresentanze srl and the latter accepts it. M.B. Rappresentanze srl will promptly send the customer a receipt of the purchase order made by the customer.

The customer, with the electronic transmission of his purchase order, declares to have read and accepted these general terms and conditions and undertakes to observe and respect them in his relations with M.B. Rappresentanze S.r.l.

PROCESSING OF PERSONAL DATA

M.B. Rappresentanze S.r.l. pursuant to art. 13 of Legislative Decree 196/2003 informs that personal and fiscal personal data acquired also verbally with reference to established business relationships, provided directly by the interested parties, or otherwise acquired in the context of the company's activity, will be processed in compliance with the aforementioned law , including the confidentiality obligations envisaged by these In relation to the aforementioned, the rights referred to in Article 7 of the Legislative Decree may be exercised. 196/2003.

CUSTOMER OBLIGATIONS

The Customer is required, before submitting his purchase order, to read carefully these general conditions of sale. The forwarding of the purchase order implies their full knowledge and acceptance.

Finally, once the on-line purchase procedure has been completed, the customer is required to print and keep the present general sales conditions, already viewed and accepted during the contract conclusion phase.

DEFINITION OF THE ORDER

By sending the order online, the Customer transmits to M.B. Rappresentanze srl a proposal to purchase the product and / or products included in the cart. When the Customer places an online order for the products he has placed in the cart, he agrees to buy them at the price and terms indicated in these General Sales Conditions.

 M.B. Rappresentanze S.r.l. will notify the Customer of the acceptance and confirmation of the order.

In particular, M.B. Rappresentanze srl will not accept orders:

  • if the customer cannot or does not want to pay using credit cards (Paypal, Apple pay, Sofort)

It is possible to place an order through the website www.comembreisd.com at the prices and conditions stated therein.

PURCHASE METHOD

The customer buys the product, the characteristics of which are illustrated on-line in the relative descriptions and techniques, at the price indicated therein to which are added the delivery costs specified on the site (free).

Before submitting the purchase order, the unit cost of each selected product is summarized, the total cost in the event of the purchase of multiple products and the relative delivery costs.
Once the purchase order has been submitted, the customer will receive from M.B. Rappresentanze srl an e-mail message confirming confirmation of receipt of the purchase order and containing information on the main characteristics of the purchased good, a detailed indication of the price, delivery costs, applicable taxes and means of payment and containing a refer to the general terms and conditions and information on the existence of the right of withdrawal, to the conditions and methods of its exercise displayed on the site. Following the approval of Law Decree 4 July 2006 n. 223 "maneuver bis" Article 37 paragraphs 8 and 9, converted with Law 248 of 4 August 2006, which came into force on 12 August 2006, with which the obligation to communicate the list of customers and suppliers in the event of issue is restored invoice, and Decree Law 78 of 31 May 2010 converted into Law 122 of 30 July 2010, requires the need to require customers to communicate VAT NUMBER or TAX CODE in the appropriate fields on the site.

PAYMENT

The customer can make the payment due by choosing one of the following methods.

  • Payment by credit card:In the event that the consumer intends to make the payment by credit card, he can use the payment procedure with PayPal, suitable to ensure the confidentiality of the data provided by the customers. For any information and further Legal Agreements, the Customer is referred to the www.paypal.com website.
  • Payment byApple Pay: For the payment the Apple Pay circuit can be used by the customer according to the specific methods of the same.
  • Payment bySofort: For payment, the Sofort circuit can be used by the customer according to the specific procedures of the same.

PRODUCT DELIVERY

The purchased good, together with the relative invoice, is delivered by courier to the address specified by the Customer when placing the order online. Any specific needs must be proposed by the customer a M.B. Rappresentanze S.r.l.

M.B. Rappresentanze S.r.l. guarantees the delivery of the goods within a maximum of 5 (five) working days starting from the date of receipt of the confirmation of the transaction. We normally use Express courier and delivery takes place in a few working days.

In case of non-delivery due to the absence of the recipient, to the address indicated by him in the order, the courier will leave a notice and try again a second time; if the recipient is still absent, the goods will be returned to the sender (M.B. Rappresentanze S.r.l.).

GUARANTEE OF CONFORMITY AND DEFECTIVE PRODUCTS

The products purchased on the website www.comembreisd.com are subject to the regulation on the sale of consumer goods. The products delivered comply with the features shown online in the relative descriptions and techniques.
M.B. Rappresentanze S.r.l. is liable to the customer for the lack of conformity existing at the time of delivery of the goods.

RIGHT OF WITHDRAWAL

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with M.B. Rappresentanze S.r.l., within 14 working days from receipt of the goods for any reason.

The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the website www.comembreisd.com.

Regulated by the D.L. No. 206/2005 concerning the right of withdrawal

The owner of the processing of personal data is M.B. Rappresentanze S.r.l.

METHOD FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL

The right of withdrawal is exercised by sending, within the aforementioned deadline, a written communication to the address of M.B. Rappresentanze srl by email (info@comembreisd.com) specifying the order number and the reason.

In case of exercising the right of withdrawal, the communication must be made to the following address:

M.B. Rappresentanze S.r.l.

Via Venezia 23

37060 Gazzo Veronese (VR)

If the delivery of the goods has taken place, the customer is required to return it to M.B. Rappresentanze srl within the term of 14 (fourteen) working days from the date of delivery of the goods.

The article must be returned to M.B. Rappresentanze srl complete with all accessories, instruction manuals and everything originally delivered to the customer, as well as packed in its original packaging. A copy of the electronic order receipt must be attached to the returned product. The costs of returning the goods to M.B. Rappresentanze srl they are totally free.

If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, M.B. Rappresentanze srl is required to reimburse the sums paid by the customer.

In particular, M.B. Rappresentanze srl will proceed free of charge with the transmission of the re-credit order relating to the cost of the goods shipped including shipping costs as soon as the goods are received and checked if they are all compliant. This operation will be carried out through the credit card issuing bank used for the payment or by crediting the sum to the credit card indicated by the customer when ordering.

M.B. Rappresentanze S.r.l. has the right to reject any product returned in ways other than those specified above, as well as products for which the costs of return have not been fully paid by the customer, or the procedures and times indicated for the communication of the exercise of the right of withdrawal.

EXPRESS TERMINATION CLAUSE

In case of total or partial non-payment of the purchase price of the good M.B. Rappresentanze srl reserves the right to declare pursuant to and for the purposes of art. 1456 of the civil code terminated this contract by sending a written communication to the customer's electronic address.

COMPLAINTS

For any complaint or clarification, the customer must contact the number 0442 1866243 or the e-mail address info@comembreisd.com. The customer will be contacted for clarifications within 3 (three) working days of the request.

APPLICABLE LAW AND JURISDICTION